SALES POLICY

1)    All purchase transactions are to be in U.S. dollars.  For international purchases, Pay Pal conversion to U.S. dollars is required before sending payment.

2)    We use a secured Pay Pal payment portal where you can purchase your item(s) with credit card, Pay Pal account balance, bank debit card, bank direct account payment, or E-check.  Pay Pal E-checks will delay shipping of your items. 

You also have options for sending your payment via personal check, Cashier checks, or money orders (all U.S. only).  In order to pay in such a manner, you must contact us via email with your requested order information to allow us to bypass the payment portal. Your shipment will be delayed until your money vehicle has cleared through our bank.

3)    Purchased items are 100% guaranteed upon your satisfaction, minus shipping costs.

4)    Oregon has no sales tax so you will not be charged any taxes on your purchase.

5)    As a thank you, and upon the closure of a successful transaction, we will email you high-resolution images of your purchased material for your records and personal use.

RETURNS

1)    If you are unhappy with your purchase you have 7 days from receipt of arrival to return your item(s).  All items have been photo documented and must be returned in the same condition.

2)    Please contact us at returns@karlgoetzmedals.com PRIOR to return shipping so that we can provide you with our return address information and shipping suggestions. The customer is responsible for return shipping costs.  Material that is no longer in the same condition as originally sent is non-refundable.